Siti Aisyah Nur Alim, . (2025) REDESIGN USER INTERFACE WEBSITE RUMAH SAKIT RIDHOKA SALMA DENGAN METODE USER-CENTERED DESIGN (UCD) UNTUK OPTIMALISASI USER EXPERIENCE. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
Ridhoka Salma Hospital is a Sharia-accredited hospital located in Bekasi Regency. The hospital operates an official website that serves as a medium to introduce its institutional profile and to facilitate public access to the healthcare services it provides. However, based on interviews with the management of Ridhoka Salma Hospital, several issues were identified regarding the website, including outdated and irrelevant content, an unappealing visual design, and the insufficient representation of the hospital’s core shari'ah values. To address these issues, this study aims to redesign the user interface of the RS Ridhoka Salma Hospital website to achieve a better level of user experience. The methods used in this study are User-Centered Design (UCD) and the User Experience Questionnaire (UEQ). Evaluation of the current website showed suboptimal user experience quality, with average scores in each scale as follows: Attractiveness 0.32, Perspicuity 0.74, Efficiency 0.62, Dependability 0.51, Stimulation 0.58, Novelty 0.21. After the redesign process, the average scores for each UEQ scale increased, with the following results: Attractiveness 1.44, Perspicuity 1.78, Efficiency 1.51, Dependability 1.42, Stimulation 1.35, Novelty 1.29. Most of the UEQ scales after the redesign fall into the "Above Average" category, with some reaching the "Good" category. These results indicate that the redesign process successfully improved the user experience quality of Ridhoka Salma Hospital’s website.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2110512166] [Pembimbing 1: Anita Muliawati] [Pembimbing 2: Catur Nugrahaeni Puspita Dewi] [Penguji 1: Rudhy Ho Purabaya] [Penguji 2: Sarika] |
| Uncontrolled Keywords: | Hospital Website, Redesign, User-Centered Design (UCD), User Experience, User Interface |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General) |
| Divisions: | Fakultas Ilmu Komputer > Program Studi Sistem Informasi (S1) |
| Depositing User: | SITI AISYAH NUR ALIM |
| Date Deposited: | 07 Aug 2025 01:27 |
| Last Modified: | 07 Aug 2025 01:27 |
| URI: | http://repository.upnvj.ac.id/id/eprint/37392 |
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