HUBUNGAN FAKTOR KOMITMEN ORGANISASI DENGAN PENINGKATAN MUTU PELAYANAN HAND HYGIENE DAN PENCEGAHAN PASIEN RESIKO JATUH DI RS. KANKER DHARMAIS JAKARTA

Muhammad Harits Saifulloh Saputro, . (2024) HUBUNGAN FAKTOR KOMITMEN ORGANISASI DENGAN PENINGKATAN MUTU PELAYANAN HAND HYGIENE DAN PENCEGAHAN PASIEN RESIKO JATUH DI RS. KANKER DHARMAIS JAKARTA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

The background of this study is based on the importance of improving the quality of health services as a benchmark for the success of a hospital. Data shows that hand hygiene compliance in some hospitals is still low, as is the high incidence of patient falls in several provinces. Low organizational commitment is one of the factors affecting the quality of health services. This study aims to examine the relationship between organizational commitment factors and the improvement of hand hygiene services and patient fall risk prevention at Dharmais Cancer Hospital Jakarta. This study uses a quantitative method with a cross-sectional design. Data were collected through questionnaires distributed to 61 nurses. Data analysis was performed using the chi-square test. The results of the study show a significant relationship between organizational commitment and the improvement of hand hygiene services ( P Value 0,001; Cl 95% - OR 27,059 and Preventing patients from falling risk (P Value <0,001; Cl 95% - OR 14,548 ). This indicates that the higher the organizational commitment, the better the quality of services. Therefore, hospital management needs to enhance the organizational commitment of nurses to ensure better services and higher patient safety.

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil : 2010711044] [Pembimbing : Serri Hutahaean] [Penguji 1 : Nelly Febriani] [Penguji 2 : Tatiana Siregar]
Uncontrolled Keywords: Organizational Commitment, Service Quality, Hand Hygiene, Fall Risk Prevention, Dharmais Cancer Hospital.
Subjects: R Medicine > R Medicine (General)
R Medicine > RT Nursing
Divisions: Fakultas Ilmu Kesehatan > Program Studi Keperawatan (S1)
Depositing User: MUHAMMAD HARITS SAIFULLOH SAPUTRO
Date Deposited: 01 Oct 2024 07:53
Last Modified: 01 Oct 2024 07:53
URI: http://repository.upnvj.ac.id/id/eprint/32269

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