PENGARUH WORKPLACE SPIRITUALITY, KEPUASAN KERJA, DAN KARAKTERISTIK PEKERJAAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI PT BANK TABUNGAN NEGARA (PERSERO) TBK CABANG BUMI SERPONG DAMAI

Vincentius Giovanni, . (2024) PENGARUH WORKPLACE SPIRITUALITY, KEPUASAN KERJA, DAN KARAKTERISTIK PEKERJAAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI PT BANK TABUNGAN NEGARA (PERSERO) TBK CABANG BUMI SERPONG DAMAI. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This study aims to analyze the influence of workplace spirituality, job satisfaction, and job characteristics on Organizational Citizenship Behavior (OCB) of employees at PT Bank Tabungan Negara (Persero) Tbk Bumi Serpong Damai Branch. This study uses quantitative methods with data collected through questionnaires filled out by 75 permanent employees of the company. The data analysis technique used is descriptive and inferential statistical analysis, with model testing using Structural Equation Modeling (SEM). The results showed that workplace spirituality, job satisfaction, and job characteristics have a positive and significant influence on OCB. The findings support the theory that these aspects contribute significantly to increasing employee voluntary behavior that has a positive impact on the organization. This research is expected to provide insights for company management in developing strategies to increase OCB through improving workplace spirituality, job satisfaction, and effective management of job characteristics.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 1910111197] [Pembimbing: Suryani Maryam] [Penguji 1: Faisal Marzuki] [Penguji 2: Airlangga Surya Kusuma]
Uncontrolled Keywords: Workplace Spirituality, Job Satisfaction, Job Characteristic, Organizational Citizenship Behavior (OCB).
Subjects: H Social Sciences > HB Economic Theory
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: VINCENTIUS GIOVANNI
Date Deposited: 26 Sep 2024 07:14
Last Modified: 26 Sep 2024 07:14
URI: http://repository.upnvj.ac.id/id/eprint/31355

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