Dicky Rizky Syahputra, . (2026) PERAN LOYALITAS PEGAWAI DALAM MEMEDIASI PENGARUH KOMUNIKASI INTERNAL DAN JOB DESCRIPTION TERHADAP KINERJA PEGAWAI (STUDI PADA SEKRETARIAT DIREKTORAT JENDERAL BINA PEMERINTAHAN DESA KEMENTERIAN DALAM NEGERI). Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
This study applies a quantitative approach to evaluate the impact of internal communication and job description on employee performance with employee loyalty as a mediating variable at the Secretariat of the Directorate General of Village Government, Ministry of Home Affairs. The research involved 92 respondents selected using simple random sampling techniques. Data analysis used SEM-based PLS methods with SmartPLS 4.0 as a tool. The results show that (1) internal communication has a positive and significant effect on employee performance, (2) job description does not have a significant effect on employee performance, (3) employee loyalty has a positive and significant effect on employee performance, (4) internal communication has a positive and significant effect on employee loyalty, (5) job description has a positive and significant effect on employee loyalty, (6) employee loyalty is not able to mediate the effect of internal communication on employee performance, and (7) employee loyalty is not able to mediate the effect of job description on employee performance.
| Item Type: | Thesis (Skripsi) |
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| Additional Information: | {No Panggil: 2210111161} {Pembimbing: Yudi Nur Supriadi} {Penguji 1: Airlangga Surya Kusuma} {Ketua Penguji: Renny Husniati} |
| Uncontrolled Keywords: | Internal Communication, Job Description, Employee Loyalty, Employee Performance. |
| Subjects: | H Social Sciences > HC Economic History and Conditions H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1) |
| Depositing User: | DICKY RIZKY SYAHPUTRA |
| Date Deposited: | 28 Aug 2026 02:32 |
| Last Modified: | 28 Aug 2026 02:32 |
| URI: | http://repository.upnvj.ac.id/id/eprint/52025 |
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