Hindry Maula Pratiwi, . (2026) COLLABORATIVE GOVERNMENT DALAM PENANGANAN KEPADATAN PENUMPANG DI STASIUN MANGGARAI. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
This study aims to analyze Collaborative Government in addressing passenger congestion at Manggarai Station involving the Directorate of Railway Traffic and Transportation of the Directorate General of Railways, Ministry of Transportation, KAI Commuter, and the South Jakarta City Transportation Agency. The study is motivated by the high passenger mobility at Manggarai Station as the main transit hub in the Greater Jakarta (Jabodetabek) area, which requires inter-agency collaboration in the provision of public transportation services. The analysis employs R.A.W. Rhodes' Governance theory, which consists of five dimensions: interdependence, resource exchange, rules of the game, significant autonomy, and self-organizing networks, to analyze the implementation of Collaborative Government in addressing passenger congestion. This study adopts a qualitative approach with a descriptive research design. Data were collected through in-depth interviews, observations, and documentation involving informants from the Directorate General of Railways of the Ministry of Transportation, KAI Commuter, the South Jakarta City Transportation Agency, academics, and Commuter Line passengers. Informants were selected using a purposive sampling technique. Data were analyzed using the Miles and Huberman interactive model, which includes data reduction, data display, conclusion drawing, and verification through source triangulation to ensure the credibility of the research findings. The findings indicate that Collaborative Government in addressing passenger congestion at Manggarai Station reflects the five dimensions of Governance proposed by R.A.W. Rhodes, namely interdependence, resource exchange, rules of the game, significant autonomy, and self-organizing networks. Collaboration is manifested through interdependence among institutions, the exchange of information and resources, the distribution of authority, and coordination guided by regulations, Minimum Service Standards, Standard Operating Procedures (SOP), and the Decree of the Director General of Railways. Nevertheless, the implementation of Collaborative Government has not yet been fully optimal because the collaborative mechanism remains largely dominated by the regulator and the operator in the implementation of top-down policies, while the involvement of supporting agencies is still limited according to their respective functions and authorities. Therefore, strengthening coordination, communication, information exchange, and inter-agency synergy is essential to ensure that passenger congestion management at Manggarai Station can be carried out more effectively and sustainably.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2210413001] [Pembimbing: Nurdin] [Penguji 1: Fatkhuri] [Penguji 2: Lia Wulandari] |
| Uncontrolled Keywords: | Collaborative Government, Governance, passenger congestion, Manggarai Station, public transportation. |
| Subjects: | J Political Science > JA Political science (General) J Political Science > JF Political institutions (General) |
| Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Ilmu Politik (S1) |
| Depositing User: | HINDRY MAULA PRATIWI |
| Date Deposited: | 27 Aug 2026 14:31 |
| Last Modified: | 27 Aug 2026 14:31 |
| URI: | http://repository.upnvj.ac.id/id/eprint/52701 |
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