PENGARUH KOMPETENSI KARYAWAN, KEPUASAN KERJA, DAN BEBAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PT RIKAT ABADI MANUNGGAL JAKARTA

Alfina Putri Utami, . (2022) PENGARUH KOMPETENSI KARYAWAN, KEPUASAN KERJA, DAN BEBAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PT RIKAT ABADI MANUNGGAL JAKARTA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This study is a quantitative research that aims to determine whether there is influence of employee competence, job satisfaction, and workload on Organizational Citizenship Behavior (OCB). This study uses 50 respondents from a population of employees who work at PT Rikat Abadi Manunggal with an exact number. The analysis technique used in this research is the path analysis method and data processing is done using SmartPLS 4.0. The results of the test show that (1) employee competency has a significant effect on Organizational Citizenship Behavior (OCB). (2) job satisfaction has a significant effect on Organizational Citizenship Behavior (OCB). (3) workload has a significant effect on Organizational Citizenship Behavior (OCB). (4) employee competence, job satisfaction, and workload have a significant effect on Organizational Citizenship Behavior (OCB).

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 1910111031] [Pembimbing: Syarif Ali] [Penguji 1: Faisal Marzuki] [Penguji 2: Renny Husniati]
Uncontrolled Keywords: Organizational Citizenship Behavior (OCB), Employee Competence, Job Satisfaction, Workload
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: Alfina Putri Utami
Date Deposited: 03 Feb 2023 08:27
Last Modified: 03 Feb 2023 08:27
URI: http://repository.upnvj.ac.id/id/eprint/22881

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