PERANCANGAN SISTEM PENDUKUNG KEPUTUSAN PENENTUAN STATUS PEGAWAI DI HOTEL XYZ MENGGUNAKAN METODE PROFILE MATCHING (STUDI KASUS: DEPARTEMEN HOUSEKEEPING)

Hersa Magdalena De Win, . (2022) PERANCANGAN SISTEM PENDUKUNG KEPUTUSAN PENENTUAN STATUS PEGAWAI DI HOTEL XYZ MENGGUNAKAN METODE PROFILE MATCHING (STUDI KASUS: DEPARTEMEN HOUSEKEEPING). Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

Hotel XYZ is located in Bogor and has 14 departments, one of which is Housekeeping. This departments is responsible for the cleanliness and comfort of the space around the hotel so that it can give an aesthetic impression to customers, so employees who have good performance are needed. The Housekeeping Department has an employee performance assessment consisting of aspects, criteria, and targets as an employee reference to get the results of the employee’s work achievement. The assessment has three statuses that can determine the performance of Housekeeping employees in the future, namely contract extension, consideration, and termination. This method used by researcher is Profile Matching, where the method used GAP weighting obtained from the difference between Individual competencies and Housekeeping department competencies. The aspects used in this research are Effective Individual, Effective Leader, and Values. The criteria used are Quality of Job, Communication, Knowledge of Job, Personal Qualities, Independence and Professionalism, Business Acumen, Initiative, Decision Making, Communication and Influence, Developing Other, Integrity, Teamwork, Service Excellence, and Innovations. The result obtained from this study are applications that can help HRD provide recommendations in determining employees who meet the criteria of Hotel XYZ using Profile Matching.

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil: 1710511061] [Pembimbing: Ati Zaidiah] [Penguji 1: Jayanta] [Penguji 2: Henki Bayu Seta]
Uncontrolled Keywords: Hotel XYZ, Housekeeping Department, Profile Matching
Subjects: T Technology > T Technology (General)
Divisions: Fakultas Ilmu Komputer > Program Studi Informatika (S1)
Depositing User: Hersa Magdalena De Win
Date Deposited: 04 Aug 2022 03:09
Last Modified: 04 Aug 2022 03:09
URI: http://repository.upnvj.ac.id/id/eprint/19575

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