Alif Indah Melani, . (2026) ANALISIS IMPLEMENTASI KEBIJAKAN JAMINAN KESEHATAN BAGI KARYAWAN DI PT OASIS GENIUS HOSPITALITY TAHUN 2026. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
The implementation of a health insurance policy represents one of a company's responsibilities in fulfilling employees' rights to health protection. This study aimed to analyze the implementation of the health insurance policy for employees at PT Oasis Genius Hospitality in 2026. A descriptive qualitative approach was employed in this study. Four key informants were selected through purposive sampling based on their involvement in the implementation of the health insurance policy, consisting of the Director, Human Resources (HR) Officer, Operational Manager, and Area Manager. Data were collected through in-depth interviews, observations, and document reviews, and were analyzed using data reduction, data display, and conclusion drawing. The findings revealed that the communication variable had not been implemented optimally due to inconsistent policy dissemination, resulting in differences in employees' understanding of health insurance coverage. The resources variable was constrained by the limited number of personnel responsible for managing BPJS Health administrative processes. The disposition variable indicated that the implementers demonstrated commitment to carrying out the policy; however, its implementation was not applied uniformly. The bureaucratic structure variable was characterized by the absence of comprehensive written Standard Operating Procedures (SOPs) and suboptimal coordination among the responsible parties. These conditions were reflected in the fact that 6 out of 10 core employees (60%) had not been registered as participants in the BPJS Health Wage-Earning Workers (PPU) scheme. It can be concluded that the implementation of the health insurance policy at PT Oasis Genius Hospitality has not yet been optimal. Therefore, the company should strengthen policy dissemination, develop comprehensive written SOPs, improve coordination, and conduct regular evaluations to enhance the effectiveness of policy implementation.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2210713120] [Pembimbing: Cahya Arbitera,S.K.M., M.K.M] [Penguji 1: Dr. Apriningsih, S.K.M.,M.K.M.] [Penguji 2: Apt. Riswandy Wasir, M.P.H., PhD] |
| Uncontrolled Keywords: | policy implementation, health insurance, BPJS Health, George C. Edward III, employees |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ilmu Kesehatan > Program Studi Kesehatan Masyarakat (S1) |
| Depositing User: | ALIF INDAH MELANI |
| Date Deposited: | 11 Sep 2026 06:58 |
| Last Modified: | 11 Sep 2026 06:58 |
| URI: | http://repository.upnvj.ac.id/id/eprint/54348 |
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