Fiorenza Galuh Saraswati, . (2026) PENGEMBANGAN SISTEM E-COMMERCE BERBASIS WEBSITE UMKM DAPUR LANTANA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
Dapur Lantana is an MSME culinary business located in Depok City that provides catering and snack box services with a pre-order system. The ordering process at Dapur Lantana is still carried out manually through short messages via WhatsApp or phone calls, while order recording, sales reports, and customer feedback are still managed using notebooks and message history. This process often causes problems such as delayed confirmations, recording errors, and difficulties in report management. This research aims to design a website-based e-commerce system that can assist the ordering process, order management, sales report generation, and customer feedback management in an integrated manner. The system was developed using the Scrum method, which consists of product backlog preparation, sprint planning, sprint backlog, design, implementation, testing, sprint review, and sprint retrospective across three sprints. System requirements analysis was conducted using PIECES analysis to identify problems in the current running system. The developed system features online ordering, order management by the system administrator, automatic transaction reports displaying sales graphs and total revenue, as well as a customer feedback feature accessible to both the administrator and the owner. Based on black box testing results on 36 test scenarios, all scenarios were successfully executed according to their functions. These results indicate that the designed system is able to help Dapur Lantana manage the ordering process, sales reports, and customer feedback in a more structured manner.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2210512139] [Pembimbing 1: Tjahjanto] [Pembimbing 2: Mohamad Bayu Wibisono] [Penguji 1: Bambang Saras Yulistiawan] [Penguji 2: Sarika] |
| Uncontrolled Keywords: | Dapur Lantana, E-commerce, MSME, Scrum, Website |
| Subjects: | Q Science > Q Science (General) Q Science > QA Mathematics Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software |
| Divisions: | Fakultas Ilmu Komputer > Program Studi Sistem Informasi (S1) |
| Depositing User: | FIORENZA GALUH SARASWATI |
| Date Deposited: | 02 Sep 2026 09:55 |
| Last Modified: | 02 Sep 2026 09:55 |
| URI: | http://repository.upnvj.ac.id/id/eprint/52005 |
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