PENGARUH JOB INSECURITY, WORK LOAD, DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA PT XYZ

Hanifah Zahra, . (2025) PENGARUH JOB INSECURITY, WORK LOAD, DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA PT XYZ. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

The global health crisis caused by COVID-19 forced PT XYZ to implement workforce reduction strategies, resulting in a decline in Organizational Citizenship Behavior (OCB) as workers focused primarily on their mandatory responsibilities rather than voluntary contributions. This research seeks to investigate and validate how job insecurity, workload, and organizational support perceptions affect OCB at PT XYZ through quantitative methodology. A total of 82 PT XYZ workers were selected as research participants via simple random sampling procedures. Data examination utilized Partial Least Square-Structural Equation Modeling (PLS-SEM) processed through SmartPLS 4.0 software. Research outcomes revealed that: (1) job insecurity demonstrates a substantial negative relationship with OCB, (2) excessive workload demonstrates a substantial negative relationship with OCB, (3) organizational support perceptions demonstrates a substantial negative relationship with OCB. Research conclusions suggest that minimizing job insecurity levels, reducing workload intensity, and strengthening perceived organizational support will enhance OCB within PT XYZ.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2210111054] [Pembimbing: Harry Z. Soeratin] [Penguji 1: Warsidi] [Ketua Penguji: Jubei Levianto]
Uncontrolled Keywords: Job insecurity, Work Load, Perceived Organizational Support, Organizational Citizenship Behavior
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: HANIFAH ZAHRA
Date Deposited: 17 Mar 2026 01:58
Last Modified: 17 Mar 2026 01:58
URI: http://repository.upnvj.ac.id/id/eprint/41348

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