HUBUNGAN KETERAMPILAN KOMUNIKASI INTERPERSONAL DAN DUKUNGAN SOSIAL DI TEMPAT KERJA DENGAN KINERJA PERAWAT PELAKSANA DI INSTALASI RAWAT INAP RSU KOTA TANGERANG SELATAN

Rahma Wati Dewi, . (2025) HUBUNGAN KETERAMPILAN KOMUNIKASI INTERPERSONAL DAN DUKUNGAN SOSIAL DI TEMPAT KERJA DENGAN KINERJA PERAWAT PELAKSANA DI INSTALASI RAWAT INAP RSU KOTA TANGERANG SELATAN. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

Nurse performance is a key factor in achieving quality nursing services, influenced by interpersonal communication skills and social support in the workplace. This study aims to analyze the relationship between interpersonal communication skills, social support, and the performance of implementing nurses in the Inpatient Installation of South Tangerang City Hospital. This research used a quantitative method with a cross-sectional approach, involving 114 implementing nurses selected through purposive sampling. The instruments used include a respondent characteristics questionnaire, the Interpersonal Communication Competence Scale, the Work/Family Social Support Measure, and the Individual Work Performance Questionnaire. Data were analyzed using chi-square tests and multiple logistic regression. The chi-square analysis results show a significant relationship between interpersonal communication skill, social support, and nurse performance (p-value = 0.000). Meanwhile, nurse characteristics such as age, gender, length of employment, marital status, education level, and employment status were not significantly related to nurse performance (p-value > 0.05). Multiple logistic regression analysis also revealed a significant simultaneous relationship between interpersonal communication, social support, and nurse performance. Therefore, implementing nurses are advised to improve their interpersonal communication skills and strengthen social support in the workplace to enhance their performance.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2110711045] [Pembimbing: Tatiana Siregar] [Penguji 1: Nelly Febriani] [Penguji 2: Sudiharto]
Uncontrolled Keywords: Interpersonal Communication Skill, Performance, Social Support in the Workplace
Subjects: R Medicine > RT Nursing
Divisions: Fakultas Ilmu Kesehatan > Program Studi Keperawatan (S1)
Depositing User: RAHMA WATI DEWI
Date Deposited: 03 Feb 2025 03:07
Last Modified: 03 Feb 2025 03:07
URI: http://repository.upnvj.ac.id/id/eprint/35630

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