Ummi Rahma, . (2024) EVALUASI PELAKSANAAN PROGRAM RUJUK BALIK (PRB) PESERTA BPJS DI PUSKESMAS KECAMATAN DUREN SAWIT TAHUN 2024. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
The Referred Back Program (PRB) is a BPJS Kesehatan initiative focusing on longterm care for chronic disease patients. Previous research has found that the implementation of PRB is yet optimal both administratively and technically. Duren Sawit District Health Center is among the Primary Health Care Facilities (FKTP) involved in PRB implementation in East Jakarta. This qualitative study utilizes a case study approach aimed at identifying the execution overview of PRB, supportive and inhibiting factors, and strategies for enhancing program’s effectiveness. Informant selection was conducted using purposive sampling. Data collection involved in-depth interviews, document analysis, and field observation. The results shows that PRB implementation in Duren Sawit District Health Center is yet optimal due to inhibiting factors such as insufficient medication availability resulting from lower drug claims compared to purchase prices, limited pharmacy infrastructure, absence of PRB medication management personnel, and unsynchronized participant record. However, supportive factors identified such an adequate resource availability in terms of both personnel and budget, well-executed procedures, and management support. Proposed strategies include advocating to authorities regarding the drug claim adjustments, conducting evaluations of pharmacy staff, utilizing technology in pharmacy, and ensuring regular documentation practices.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2010713057] [Pembimbing: Riswandy Wasir] [Penguji 1: Cahya Arbitera] [Penguji 2: Acim Heri Iswanto] |
| Uncontrolled Keywords: | Evaluation, Referral Back Program, Primary Health Care Facilities, Supporting and Inhibiting Factors, Service Strategies |
| Subjects: | R Medicine > RA Public aspects of medicine R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine R Medicine > RZ Other systems of medicine |
| Divisions: | Fakultas Ilmu Kesehatan > Program Studi Kesehatan Masyarakat (S1) |
| Depositing User: | UMMI RAHMA |
| Date Deposited: | 04 Sep 2024 07:52 |
| Last Modified: | 04 Sep 2024 07:52 |
| URI: | http://repository.upnvj.ac.id/id/eprint/32704 |
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