SISTEM INFORMASI AKUNTANSI PEMBAYARAN KLAIM DANA PENSIUN PADA DANA PENSIUN LEMBAGA KEUANGAN (DPLK) PT. BANK NEGARA INDONESIA Tbk

Beti Widyastuti, . (2025) SISTEM INFORMASI AKUNTANSI PEMBAYARAN KLAIM DANA PENSIUN PADA DANA PENSIUN LEMBAGA KEUANGAN (DPLK) PT. BANK NEGARA INDONESIA Tbk. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This research explains the accounting information system used in the process of pension fund claim payments at the Financial Institution Pension Fund (DPLK) of PT. Bank Negara Indonesia (Persero) Tbk. The problems identified in the operational activities of the pension fund are discrepancies in participant data, delays in fund disbursement, and the suboptimal integration of information systems. The aim of this study is to understand how the accounting information system facilitates efficient, accurate, and timely claim payments, as well as tasks related to claims. In this research, a case study method is applied using descriptive qualitative approaches through observation, documentation, and interviews. The research findings indicate that the DPLK SURE system has successfully facilitated the claims process, increased worker efficiency, and improved customer service. This system also provides accurate data to support financial reporting and management decision-making. However, improvements are still needed in terms of updating participant data and regular evaluations of standard service times. Thus, the optimal use of accounting information systems can enhance the performance and accountability of pension fund management institutions.

Item Type: Thesis (Tugas Akhir)
Additional Information: [No. Panggil: 2210102007] [Pembimbing: Praptiningsih] [Penguji 1: Masripah] [Ketua Penguji: Akhmad Saebani]
Uncontrolled Keywords: Accounting Information System, Pension Fund
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HC Economic History and Conditions
L Education > L Education (General)
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Akuntansi (DIII)
Depositing User: BETI WIDYASTUTI
Date Deposited: 03 Sep 2025 02:45
Last Modified: 03 Sep 2025 02:45
URI: http://repository.upnvj.ac.id/id/eprint/37363

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