Alya Salsabila Ramadhan Ali, . (2023) ANALISIS PENERAPAN STANDAR PELAYANAN DAN PRINSIP SYARIAH PADA HOTEL TUJU WK HOMES SYARIAH JAKARTA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
The important role of the government in implementing certification in improving the performance of halal tourism is one of them in sharia hotels, but it turns out that there are still some who don't have it and apply sharia principles and good service. So the purpose of the research is to find out how service standards are with reference to the Minister of Tourism and Creative Economy Regulation No.PM 53/HM.001/MPEK/2013 concerning hotel business standards and the application of sharia principles at the Tuju WK Homes Syariah Hotel with the DSN-MUI Fatwa approach / No: 108/DSN-MUI/X/2016. The method used by researchers is descriptive qualitative. Data collection techniques through interviews, observation by observation and systematic recording of the symptoms studied were carried out directly, and documentation. The results of the research show that the service standard perceived by guests at the Tuju WK Homes Syariah Hotel is quite good. For the application of sharia principles at the Tuju WK Homes Syariah Hotel based on the DSN-MUI Fatwa No.108/X/2016, there are still some that have not been implemented such as the absence of serving food and drinks and the absence of sharia financial service institutions.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No. Panggil : 1910116019] [Pembimbing ; Prima Dwi Priyatno] [Penguji 1 : Sufyati HS] [Penguji 2 : Faizi] |
| Uncontrolled Keywords: | hotel service, sharia hotel, sharia principles |
| Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HC Economic History and Conditions L Education > L Education (General) |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Ekonomi Syariah (S1) |
| Depositing User: | Alya Salsabila Ramadhan Ali |
| Date Deposited: | 31 Aug 2023 02:35 |
| Last Modified: | 31 Aug 2023 02:35 |
| URI: | http://repository.upnvj.ac.id/id/eprint/25151 |
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