PERLINDUNGAN HUKUM TERHADAP PELAKU USAHA DALAM SISTEM PEMBAYARAN CASH ON DELIVERY (COD) PADA MARKETPLACE

Lhaylla Nurhaliza Doran, . (2022) PERLINDUNGAN HUKUM TERHADAP PELAKU USAHA DALAM SISTEM PEMBAYARAN CASH ON DELIVERY (COD) PADA MARKETPLACE. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

Marketplaces in Indonesia have offered a new payment system, namely Cash on Delivery (COD) to make it easier for consumers to make payments without having to have a bank account or go to an ATM to make transfers. COD is an electronic transaction system that is given in cash via courier as a third party when delivering goods to consumers. However, often COD provides a loss for the seller where there are buyers who are not responsible for making payments because buyers cannot be contacted and are not honest in providing information. The lack of legal regulation regarding the protection of business actors causes losses for business actors in running their business, especially in the COD payment system. The problem that the author will raise in this research is what factors cause business actors to be disadvantaged in the practice of cash on delivery (COD) payments, as well as legal protection for business actors who are harmed by consumers in the cash on delivery (COD) payment system in the marketplace. Regarding the rights and obligations of consumers, it is regulated in Law Number 8 of 1999, which requires consumers to have good faith in transactions to buy goods and services, and consumers are also required to exchange according to the agreed wage exchange rate. The low understanding of consumers regarding COD payment methods in the marketplace causes losses for business actors. Marketplaces need to be responsible for providing education about the online buying and selling process, including the COD payment system to the public. Keywords : Marketplace, Cash on Delivery (COD), Businessmen

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil : 1810611167] [Anggota 2 : Heru Suyanto] [Anggota 1 : Andriyanto Adhi Nugroho] [Ketua : Dwi Aryanti Ramadhani]
Uncontrolled Keywords: Marketplace, Cash on Delivery (COD), Businessmen
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum > Program Studi Hukum (S1)
Depositing User: Lhaylla Nurhaliza Doran
Date Deposited: 10 Feb 2022 09:38
Last Modified: 10 Feb 2022 09:38
URI: http://repository.upnvj.ac.id/id/eprint/16014

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