Hanum Indriyani, . (2025) PENGENDALIAN KUALITAS MENGGUNAKAN METODE SIX SIGMA DENGAN PENDEKATAN DMAIC UNTUK MINIMASI KECACATAN PRODUK SOCKET KIPROK GRAND DI CV PANCANAKA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
CV Pancanaka faces a quality issue due to the high defect rate in the Socket Kiprok Grand product, which averages 8,05% per month, exceeding the company’s tolerance limit of 5%. This condition has led to a decrease in production efficiency and overall product quality. To overcome this problem, this research applies the Six Sigma method using the DMAIC (Define, Measure, Analyze, Improve, Control) approach, supported by tools such as the Pareto Diagram, FMEA (Failure Mode and Effect Analysis), as well as DPMO and Sigma Level calculations to identify the dominant defect types and their root causes. Based on the research findings, the most dominant defects were imperfect crimping and broken connector locks, with an initial DPMO value of 13.410,09 and a Sigma Level of 3,72. After implementing improvements through the development of Working Instructions (WI), the design of a jig as an auxiliary tool, and the reorganization of connector storage racks, the DPMO decreased to 7.217,52, while the Sigma Level increased to 3,95. These improvements proved effective in enhancing operator efficiency, reducing the risk of broken connectors, and improving the consistency of crimping results during the production process. Through the implementation of the Six Sigma method, CV Pancanaka successfully improved product quality, reduced defect rates, and maintained production efficiency and customer satisfaction by producing high-quality and competitive products
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2110312010] [Pembimbing: Santika Sari] [Penguji 1: Alina Cynthia Dewi] [Penguji 2: Nur Fajriah] |
| Uncontrolled Keywords: | Quality Control, Six Sigma, Defect, The Socket Kiprok Grand Product |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management T Technology > TS Manufactures |
| Divisions: | Fakultas Teknik > Program Studi Teknik Industri (S1) |
| Depositing User: | HANUM INDRIYANI |
| Date Deposited: | 22 Jan 2026 03:18 |
| Last Modified: | 22 Jan 2026 03:18 |
| URI: | http://repository.upnvj.ac.id/id/eprint/41888 |
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