Salwa Aisyah Adhani, . (2025) REDESAIN APLIKASI M-PASPOR BERDASARKAN USER EXPERIENCE QUESTIONNAIRE (UEQ) MENGGUNAKAN METODE DESIGN THINKING. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
This study aims to redesign the user interface and user experience (UI/UX) of the mobile-based M-Paspor application using the Design Thinking method and the User Experience Questionnaire (UEQ) approach. The initial evaluation using UEQ indicated that all six scales—Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty—were rated as “Bad” based on the UEQ benchmark. Following the Design Thinking-based redesign process, the resulting prototype showed significant improvement: five scales (Attractiveness, Perspicuity, Efficiency, Stimulation, and Novelty) were rated “Excellent,” while Dependability improved to “Below Average.” These results demonstrate that Design Thinking and UEQ are effective in delivering user-centered solutions. The study produced a high-fidelity prototype recommended for further development, emphasizing user feedback to enhance the quality of public services in the immigration sector.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2110512052] [Pembimbing 1: Ika Nurlaili Isnainiyah] [Pembimbing 2: Tri Rahayu] [Penguji 1: I Wayan Widi Pradnyana] [Penguji 2: Sarika] |
| Uncontrolled Keywords: | Redesign, Design Thinking, User Experience Questionnaire, UI/UX |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General) |
| Divisions: | Fakultas Ilmu Komputer > Program Studi Sistem Informasi (S1) |
| Depositing User: | SALWA AISYAH ADHANI |
| Date Deposited: | 05 Aug 2025 06:47 |
| Last Modified: | 05 Aug 2025 06:47 |
| URI: | http://repository.upnvj.ac.id/id/eprint/37433 |
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