FAKTOR - FAKTOR YANG MEMENGARUHI ADOPTION AND UTILIZATION OF E-GOVERNMENT: PERANAN INTENTION TO USE

Nabila Putri Husaini, . (2023) FAKTOR - FAKTOR YANG MEMENGARUHI ADOPTION AND UTILIZATION OF E-GOVERNMENT: PERANAN INTENTION TO USE. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

E-government is a commitment and government initiative to improve relations with the public and the business sector by improving the delivery of services, information and knowledge so as to save costs and efficiently by using information technology. The purpose of this study is to test and prove the effect of accessibility, complexity, usefulness, credibility, and simplicity on the intention to use e-government services through the intention to use e-government services as a mediating variable. The sample in this study were 795 Indonesian people who were obtained from distributing questionnaires. This study uses Structural Equation Modeling (SEM) with the help of the SmartPLS 3.0 application. The results of the study show that accessibility, complexity, usefulness and simplicity have a significant effect on the intention to use e-government services. Meanwhile, credibility has no influence on the intention to use e-government services. Then, the intention to use has a significant influence between the accessibility and simplicity variables on the adoption and utilization of e-government. Keywords: Accessibility, Complexity, Usefulness, Credibility, Simplicity, Intention to Use e-government services, Adoption and Utilization of E-Government.

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil: 1910112028] [Pembimbing: Khoirul Aswar] [Penguji 1: Eko Yulianto] [Penguji 2: Ranti Nugraheni]
Uncontrolled Keywords: Accessibility, Complexity, Usefulness, Credibility, Simplicity, Intention to Use e-government services, Adoption and Utilization of E-Government.
Subjects: H Social Sciences > HJ Public Finance
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Akuntansi (S1)
Depositing User: Nabila Putri Husaini
Date Deposited: 21 Jul 2023 02:44
Last Modified: 21 Jul 2023 02:44
URI: http://repository.upnvj.ac.id/id/eprint/24681

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