TINJAUAN PROSEDUR PENGELOLAAN INVOICE ASURANSI PADA BAGIAN KEUANGAN RUMAH SAKIT PERMATA DALIMA SERPONG

Hilas Liilafi, . (2026) TINJAUAN PROSEDUR PENGELOLAAN INVOICE ASURANSI PADA BAGIAN KEUANGAN RUMAH SAKIT PERMATA DALIMA SERPONG. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This final project report discusses the insurance invoice management procedures implemented in the Finance Department of Permata Dalima Serpong Hospital, a type C private hospital in Serpong, South Tangerang. This study aims to describe the insurance invoice management procedures starting from collecting supporting documents, verifying document completeness, creating invoices, submitting them to the insurance company, monitoring claim status, receiving payments, and recording receivable settlements. The author uses a qualitative method with a case study approach, collecting data through interviews, observations, and documentation during the internship period. Based on the results of the study, the insurance invoice management procedures at this hospital have been implemented systematically and in accordance with the eight applicable stages. However, in its implementation, several obstacles were still encountered, such as incomplete documents, inconsistencies between patient data and insurance data, disruptions to the Plexus system, and delays in payments from the insurance company.

Item Type:	Thesis (Tugas Akhir)
Additional Information:	[No. Panggil: 2310102008] [Pembimbing: Agustina Riyanti] [Ketua Penguji: Suparna Wijaya] [Penguji 1: Rahmiyatus Syukra]
Uncontrolled Keywords:	Insurance Invoice, Invoice Management, Insurance Receivables, Claim Procedures, Hospital
Subjects:	H Social Sciences > HG Finance H Social Sciences > HJ Public Finance R Medicine > R Medicine (General)
Divisions:	Fakultas Ekonomi dan Bisnis > Program Studi Akuntansi (DIII)
Depositing User:	HILAS LIILAFI
Date Deposited:	01 Sep 2026 02:47
Last Modified:	01 Sep 2026 02:47
URI:	http://repository.upnvj.ac.id/id/eprint/51204

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