PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, BEBAN KERJA, DAN LINGKUNGAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PEGAWAI DP3AP2KB KOTA TANGERANG

Adinda Nurdania, . (2025) PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, BEBAN KERJA, DAN LINGKUNGAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PEGAWAI DP3AP2KB KOTA TANGERANG. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This quantitative study aimed to determine the influence of perceived organizational support, workload, and work environment on organizational citizenship behavior. The study used a sample of 43 employees from the Dinas Pemberdayaan Perempuan, Perlindungan Anak, Pengendalian Penduduk dan Keluarga Berencana Kota Tangerang. The analytical techniques used in this study were descriptive and inferential analysis using the SmartPLS 4.1 application. Hypothesis testing yielded the following results: (1) perceived organizational support has a positive and significant effect on organizational citizenship behavior; (2) workload has a positive and significant effect on organizational citizenship behavior; and (3) work environment has a positive and significant effect on organizational citizenship behavior.

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil: 2210111262] [Pembimbing: Airlangga Surya Kusuma] [Penguji 1: Yudi Nur Supriyadi] [Ketua Penguji: Jubei Levianto]
Uncontrolled Keywords: Perceived Organizational Support, Workload, Work Environment, Organizational Citizenship Behavior.
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: ADINDA NURDANIA
Date Deposited: 09 Apr 2026 08:08
Last Modified: 09 Apr 2026 08:08
URI: http://repository.upnvj.ac.id/id/eprint/41143

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