PENGARUH BUDAYA ORGANISASI, LINGKUNGAN KERJA, DAN EMPLOYEE ENGAGEMENT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN CDC COFFEE & EATERY

Ananda Nur Rahmah Sagala, . (2025) PENGARUH BUDAYA ORGANISASI, LINGKUNGAN KERJA, DAN EMPLOYEE ENGAGEMENT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN CDC COFFEE & EATERY. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This quantitative study aims to determine the influence of Organizational Culture, Work Environment, and Employee Engagement on Organizational Citizenship Behavior (OCB) of CdC Coffee & Eatery employees. This study used a quantitative approach, collecting data using a Likert-scale questionnaire distributed to 48 employees. Data analysis was conducted using validity and reliability tests, R-Square tests, path analysis tests, and T-tests, processed using SmartPLS 4.1. The results showed that: (1) Organizational Culture influences OCB, (2) Work Environment has no effect on OCB, and (3) Employee Engagement influences OCB. This study concluded that two of the three factors influence OCB of CdC Coffee & Eatery employees. Therefore, it is recommended that companies improve their work environments to strengthen OCB among employees.

Item Type: Thesis (Skripsi)
Additional Information: [No. Panggil: 2210111148] [Pembimbing: Jubei Levianto] [Penguji 1: Airlangga Surya Kusuma] [Ketua Penguji: Yudi Nur Supriadi]
Uncontrolled Keywords: Organizational Culture, Employee Engagement, Work Environment, Organizational Citizenship Behavior (OCB)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: ANANDA NUR RAHMAH SAGALA
Date Deposited: 26 Mar 2026 03:50
Last Modified: 26 Mar 2026 03:50
URI: http://repository.upnvj.ac.id/id/eprint/41075

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