Mohamad Rifky, . (2025) HUBUNGAN KUALITAS INFORMASI PANDEMI PADA MEDIA SOSIAL INSTAGRAM @KEMENKES_RI DENGAN TINGKAT KECEMASAN PENGIKUT. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
In a health crisis situation such as a pandemic, delivering quality information is important to help the public understand the risks objectively and avoid excessive anxiety. Instagram as a social media platform is widely used by the Indonesian Ministry of Health (@kemenkes_ri) to disseminate information related to the pandemic. This study aims to determine whether there is a relationship between the quality of information conveyed through the account and the level of anxiety of its followers. A quantitative correlational approach was used with a sample of 100 randomly selected respondents. Data were collected through a Google Form-based questionnaire and analyzed using the Spearman correlation test. The results showed a significant negative relationship (rs = -0.243, p <0.05), which means that the higher the respondents' perception of the quality of information, the lower the level of anxiety they experience. The results of this study support the assumption in the Situational Crisis Communication Theory (SCCT), that the quality of crisis communication can be assumed that clear, accurate, and empathetic information is related to the level of anxiety during a crisis, because it provides understanding and guidance to stakeholders.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2110411257] [Pembimbing: Rini Riyantini] [Penguji 1: Witanti Prihatiningsih] [Penguji 2:Vinta Sevilla] |
| Uncontrolled Keywords: | anxiety, crisis communication, information quality, SCCT |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology R Medicine > RA Public aspects of medicine |
| Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Ilmu Komunikasi (S1) Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Ilmu Komunikasi (S1) |
| Depositing User: | MOHAMAD RIFKY |
| Date Deposited: | 02 Sep 2025 07:59 |
| Last Modified: | 04 Sep 2025 01:09 |
| URI: | http://repository.upnvj.ac.id/id/eprint/39822 |
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