Dava Inggriat Hayu Febya, . (2025) PROYEK PENGEMBANGAN SISTEM INFORMASI SISTEM PELAYANAN MINIMAL MENGGUNAKAN FRAMEWORK LARAVEL 11 (STUDI KASUS: FAKULTAS ILMU KOMPUTER UNIVERSITAS PEMBANGUNAN NASIONAL “VETERAN“ JAKARTA). Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
The minimum service system implemented in higher education environments plays an important role in ensuring the quality of service received by the entire academic community. However, at the Faculty of Computer Science UPN “Veteran” Jakarta, the system for filling out and managing service evaluation questionnaires which is still done manually via Google Forms causes a number of obstacles, such as the risk of data duplication, no respondent access control, slow data processing, and the unavailability of real-time evaluation results. These problems hinder the process of evaluating services and making decisions quickly and accurately. This study aims to develop a web-based minimum service information system that can facilitate the filling out and management of minimum service questionnaires efficiently, safely, and in an integrated manner. This system is expected to be able to improve data accuracy, speed up the analysis process, and provide visualization of evaluation results in the form of an interactive dashboard that is easily accessible by the faculty and study program. The research method used is the Agile approach, starting from the data collection stage through observation and interviews, needs analysis using the PIECES method, and system development using the Laravel 11 framework and MySQL database. The system is designed with main features such as role-based login and registration for external respondents, filling out questionnaires based on respondent type, filling history, and a real-time graphic evaluation dashboard. Testing was conducted using Black Box Testing with a total of 202 test scenarios by 4 testers to represent the roles (students, lecturers, education staff, alumni, graduate users, partners, admins, and dean of faculty). The test results showed that all scenarios were 100% running as expected without any input, output or system flow errors so that the system was declared feasible for use in supporting the evaluation process and improving service efficiency in the FIK UPNVJ environment.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2110512055] [Pembimbing: Erly Krisnanik] [Penguji 1: Widya Cholil] [Penguji 2: Bambang Saras Yulistiawan] |
| Uncontrolled Keywords: | Minimum Service Standards, Questionnaire, Laravel, Service Evaluation, Information System |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software |
| Divisions: | Fakultas Ilmu Komputer > Program Studi Sistem Informasi (S1) |
| Depositing User: | DAVA INGGRIAT HAYU FEBYA |
| Date Deposited: | 14 Aug 2025 07:34 |
| Last Modified: | 14 Aug 2025 07:34 |
| URI: | http://repository.upnvj.ac.id/id/eprint/37715 |
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