PENGARUH QUALITY OF WORK LIFE, ORGANIZATIONAL COMMITMENT, DAN JOB SATISFACTION TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT HERO RETAIL NUSANTARA CABANG KEMANG JAKARTA

Fatimah Zahra, . (2024) PENGARUH QUALITY OF WORK LIFE, ORGANIZATIONAL COMMITMENT, DAN JOB SATISFACTION TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT HERO RETAIL NUSANTARA CABANG KEMANG JAKARTA. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This research is a quantitative study that aims to identify the effect of quality of work life, organizational commitment, and job satisfaction on organizational citizenship behavior. The sample used in this research is employees of PT Hero Retail Nusantara Kemang Jakarta Branch. PT Hero Retail Nusantara Kemang Jakarta Branch employees totaling 39 were used as population and sample. Questionnaires were distributed to collect data from respondents. The technique used is the Structural Equation Model (SEM) and to process data analysis, namely utilizing SmartPLS version 4.1 as a measurement tool. The results of the test obtained (1) there is an influence between quality of work life on organizational citizenship behavior (2) there is an influence between organizational commitment on organizational citizenship behavior (3) there is an influence between job satisfaction on organizational citizenship behavior.

Item Type: Thesis (Skripsi)
Additional Information: {No. Panggil: 2110111065} {Pembimbing: Syarif Ali} {Penguji 1: Renny Husniati} {Penguji 2: Airlangga Surya Kusuma}
Uncontrolled Keywords: Quality of Work life, Organizational Commitment, Job Satisfaction, Organizational Citizenship Behavior
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > Q Science (General)
Q Science > QP Physiology
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: FATIMAH ZAHRA
Date Deposited: 17 Feb 2025 07:41
Last Modified: 17 Feb 2025 07:41
URI: http://repository.upnvj.ac.id/id/eprint/34887

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