MEMBANGUN ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN PT. XYZ, JAKARTA: PERAN KARAKTERISTIK PEKERJAAN, BEBAN KERJA, DAN QUALITY OF WORK LIFE

Adelia Putri Mulyanda, . (2024) MEMBANGUN ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN PT. XYZ, JAKARTA: PERAN KARAKTERISTIK PEKERJAAN, BEBAN KERJA, DAN QUALITY OF WORK LIFE. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This research aims to determine and prove the influence of Employee Organizational Citizenship Behavior (OCB) on job characteristics, workload, and quality of work life at PT. XYZ, Jakarta. The method used is quantitative, with a sample of 75 permanent employees. Data were collected through questionnaires distributed to respondents. The data analysis techniques employed include descriptive and inferential statistical analysis, with model testing using Structural Equation Modeling (SEM). The results indicate that all three variables have a positive and significant effect on Employee Organizational Citizenship Behavior (OCB). This study supports the theory that these aspects significantly contribute to enhancing employees' voluntary behavior, which positively impacts the organization. It is hoped that this research can provide insights for company management in developing strategies to improve OCB through effective management of job characteristics, balanced workloads, and good quality of work life. Keywords: Theory Behavior, Organizational Citizenship Behavior (OCB), Job Characteristics, Workload, Quality of Work Life Balance.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2110111066] [Pembimbing: Suryani Maryam] [Penguji 1: Suhendra] [Penguji 2: Yudi Nur Supriadi]
Uncontrolled Keywords: Theory Behavior, Organizational Citizenship Behavior (OCB), Job Characteristics, Workload, Quality of Work Life Balance.
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: ADELIA PUTRI MULYANDA
Date Deposited: 11 Feb 2025 06:50
Last Modified: 11 Feb 2025 06:50
URI: http://repository.upnvj.ac.id/id/eprint/34575

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