PENGARUH MOTIVASI KERJA, BEBAN KERJA, DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN PADA DIVISI SERVICE DELIVERY OPERATION PT XYZ

Setyo Nugroho, . (2024) PENGARUH MOTIVASI KERJA, BEBAN KERJA, DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN PADA DIVISI SERVICE DELIVERY OPERATION PT XYZ. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This research is a quantitative study that aims to determine and prove the effect of work motivation, workload, and work environment on employee job satisfaction. This research was conducted on permanent employees of the Service Delivery Operation division of PT XYZ as many as 48 employees. The analysis technique carried out in this study uses path analysis with the Structural Equation Model (SEM) method and data processing using SmartPLS 4.0 software. The results of this study obtained that (1) work motivation has a positive and significant effect on employee job satisfaction (2) workload has no effect and is not significant to employee job satisfaction (3) work environment has a positive and significant effect on employee job satisfaction. Keywords: Workload, Employee Job Satisfaction, Work Environment, Work Motivation

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2110111043] [Pembimbing: Renny Husniati] [Penguji 1: Yudi Nur Supriadi] [Penguji 2: Airlangga Surya Kusuma]
Uncontrolled Keywords: Workload, Employee Job Satisfaction, Work Environment, Work Motivation
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: SETYO NUGROHO
Date Deposited: 29 Jan 2025 11:55
Last Modified: 29 Jan 2025 11:55
URI: http://repository.upnvj.ac.id/id/eprint/34440

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