Madelin Sarah, . (2023) PENGARUH LINGKUNGAN KERJA, EMPLOYEE ENGAGEMENT DAN KECERDASAN EMOSIONAL TERHADAP PERILAKU KEWARGAAN ORGANISASI PADA PETUGAS PENANGANAN PRASARANA DAN SARANA UMUM (PPSU) DI KELURAHAN KALISARI. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
This quantitative research has the aim of testing and knowing "The Effect of Work Environment, Employee Engagement, and Emotional Intelligence on Organizational Citizenship Behavior at Public Infrastructure and Handling Officers (PPSU) in Kalisari". Respondents used in the study amounted to 69 respondents Public Infrastructure and Handling Officers (PPSU) in Kalisari. Data collection was carried out through distributing questionnaires and the data analysis technique used is the Partial Least Square (PLS) method. The results obtained in the test are (1) work environment has a significant effect on Organizational Citizenship Behavior (2) employee engagement has a significant effect on Organizational Citizenship Behavior (3) emotional intelligence has a significant effect on Organizational Citizenship Behavior.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No. Panggil : 1910111077] [Pembimbing : Suryani Maryam] [Penguji 1 : Renny Husniati] [Penguji 2 : Faisal Marzuki] |
| Uncontrolled Keywords: | Work Environment, Employee Engagement, Emotional Intelligence, Organizational Citizenship Behavior |
| Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HC Economic History and Conditions H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1) |
| Depositing User: | Madelin Sarah |
| Date Deposited: | 14 Sep 2023 03:54 |
| Last Modified: | 14 Sep 2023 03:54 |
| URI: | http://repository.upnvj.ac.id/id/eprint/25773 |
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