Daud Sasmito, . (2022) PERLINDUNGAN KONSUMEN TERKAIT PEMBUKAAN SAFE DEPOSIT BOX TANPA IZIN NASABAH OLEH BANK. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
Banks which are business entities in the field of financial services have various types of services provided, one of which is a safe deposit box (SDB). In carrying out all of its business, the bank has legal relations with its customers so that disputes are possible. The dispute that occurred was experienced by a customer named Agus Wiryono Mediantono at Bank Mandiri Kuta Bali branch. The dispute arose because the customer wanted to open or retrieve the contents of the SDB he rented, but the bank explained that someone else had opened or retrieved the contents of the SDB by including a death certificate on behalf of the customer and a letter of loss of the SDB key from the police so that the customer suffered a loss. on that matter. The research method used is normative judicial approach. This study was conducted to determine the regulation of the banking security system related to protection against opening or retrieving SDB contents, as well as the bank's responsibility to open SDB without the customer's permission. The results of this research indicate that the banking system in running its business is regulated on the principle of prudence in the Banking Law, as well as regulations on consumer protection in other laws relating to problems. In demanding the bank's accountability, the customer can take legal action, and the bank's responsibility if it is proven to have resulted in losses for the consumer in the form of compensation for losses to administrative sanctions following the relevant legislation.
Item Type: | Thesis (Skripsi) |
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Additional Information: | [No.Panggil: 1710611179] [Pembimbing: Rianda Dirkareshza] [Ketua Penguji : Taupiqurrahman] [Penguji 1: Iwan Erar Joesoef] [Penguji 2: Rianda Dirkareshza] |
Uncontrolled Keywords: | Customer’s Protection, Banking Law, Safe Deposit Box. |
Subjects: | K Law > K Law (General) |
Divisions: | Fakultas Hukum > Program Studi Hukum (S1) |
Depositing User: | Daud Sasmito |
Date Deposited: | 07 Mar 2023 06:38 |
Last Modified: | 07 Mar 2023 06:38 |
URI: | http://repository.upnvj.ac.id/id/eprint/23152 |
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