PENGARUH KOMPETENSI DAN QUALITY OF WORK LIFE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI : Studi Kasus Pada Koperasi Pegawai Pos Indonesia

Muhamad Rafly Alfarizi, . (2022) PENGARUH KOMPETENSI DAN QUALITY OF WORK LIFE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI : Studi Kasus Pada Koperasi Pegawai Pos Indonesia. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

[img] Text
ABSTRAK.pdf
Download (41kB)
[img] Text
AWAL.pdf
Download (760kB)
[img] Text
BAB 1.pdf
Download (211kB)
[img] Text
BAB 2.pdf
Restricted to Repository UPNVJ Only
Download (220kB)
[img] Text
BAB 3.pdf
Restricted to Repository UPNVJ Only
Download (245kB)
[img] Text
BAB 4.pdf
Restricted to Repository UPNVJ Only
Download (526kB)
[img] Text
BAB 5.pdf
Download (129kB)
[img] Text
DAFTAR PUSTAKA.pdf
Download (192kB)
[img] Text
RIWAYAT HIDUP.pdf
Restricted to Repository UPNVJ Only
Download (51kB)
[img] Text
LAMPIRAN.pdf
Restricted to Repository UPNVJ Only
Download (195kB)
[img] Text
HASIL PLAGIARISME.pdf
Restricted to Repository staff only
Download (12MB)
[img] Text
ARTIKEL KI.pdf
Restricted to Repository staff only
Download (361kB)

Abstract

This study aims to determine the effect of competence and quality of work life on organizational citizenship behavior with organizational commitment as a mediating variable for employees in the Pos Indonesia Employee Cooperative. This research is a quantitative study with a sample of 35 employees of the Indonesian Post Employee Cooperative. This study uses the Structural Equation Model (SEM) and the data analysis process uses SmartPLS version 3.0 as a measurement tool. The test results obtained (1) there is an influence between competence on the behavior of organizational members, (2) there is an influence between the quality of work life on the behavior of organizational members, (3) there is an influence between competence on the behavior of organizational members and organizational commitment as a mediating variable, (4) there is an influence between the quality of work life on the behavior of organizational members with organizational commitment as a mediating variable, (5) there is an influence of organizational commitment on the behavior of organizational members.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 1910111021] [Pembimbing: Syarif Ali] [Penguji 1: Renny Husniati] [Penguji 2: Suryani Maryam]
Uncontrolled Keywords: competence, quality of work life, organizational commitment, organizational citizenship behaviour
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > Q Science (General)
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: Muhamad Rafly Alfarizi
Date Deposited: 24 Jan 2023 12:18
Last Modified: 31 Jan 2023 06:31
URI: http://repository.upnvj.ac.id/id/eprint/22440

Actions (login required)

View Item View Item