SISTEM INFORMASI SURVEI KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK DI KECAMATAN METRO PUSAT BERBASIS WEB

Lulu Erga Anjaswari, . (2021) SISTEM INFORMASI SURVEI KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK DI KECAMATAN METRO PUSAT BERBASIS WEB. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

Community satisfaction is something that needs to be considered because it is very influential in achieving success in an organization. However, Central Metro District does not yet have a Community Satisfaction Survey system for public services. It is the reason for the construction of this application which aims to make it easier for the community to fill out satisfaction surveys in the form of questionnaires, simplify data processing and filing reports, and make it easier for the Meto Pusat District to evaluate community satisfaction with the services there. This study uses the waterfall method to get an overview of the application to be made, then the system design in this study uses UML and is built with the PHP programming language and CodeIgniter framework and use a MySQL database. Based on the results of research, it can be concluded that the Public Satisfaction Survey Information System for Public Services in Central Metro District is Web-Based which will be used by Central Metro District in measuring Community Satisfaction Surveys, both for people who have finished doing services or people who have not finished doing services with file constraints that are still incomplete or an error in the file and can make it easier for the general public even if the community lacks knowledge about technological advances.

Item Type: Thesis (Tugas Akhir)
Additional Information: [No. Panggil : 1810501026] Pembimbing : Helena Nurramdhani Irmanda] [Penguji 1 : Nurhafifah Matondang] [Penguji 2 : Mohamad Bayu Wibisono]
Uncontrolled Keywords: Community Survey, District Questionnaire Application, Central Metro District, CodeIgniter, Waterfall
Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
H Social Sciences > HX Socialism. Communism. Anarchism
T Technology > T Technology (General)
Divisions: Fakultas Ilmu Komputer > Program Studi Sistem Informasi (DIII)
Depositing User: Lulu Erga Anjaswari
Date Deposited: 01 Dec 2021 06:11
Last Modified: 01 Dec 2021 06:11
URI: http://repository.upnvj.ac.id/id/eprint/11103

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