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Items where Author is "Rafika Devy, ."
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Thesis
Rafika Devy, . (2021) IMPLEMENTASI CUSTOMER EXPERIENCE OLEH CUSTOMER SERVICE DALAM UPAYA PENINGKATAN JUMLAH NASABAH TABUNGAN PT BANK BJB Tbk. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.