Items where Author is "Feronica Helen Anastasya, ."
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Feronica Helen Anastasya, . (2025) ANALISIS PENGGUNAAN CHATBOT ARTIFICIAL INTELLIGENCE (AI) BELLA ASSISTANT DALAM MENINGKATKAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DI BNI LIFE INSURANCE. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.