Mahare Girisa Sakti, . (2026) HUBUNGAN KEBUTUHAN INFORMASI DAN KONFLIK DALAM PENGAMBILAN KEPUTUSAN TERHADAP TINGKAT KEPUASAN KELUARGA PASIEN DI RUANG ICU. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
Family involvement is an essential component of decision-making for patients admitted to the Intensive Care Unit (ICU). During critical care, family members often experience high information needs and decision-making conflict, which may influence their satisfaction with the healthcare services provided. This study aimed to analyze the relationship between information needs and decision-making conflict with family satisfaction among patients' family members in the ICU. This study employed a quantitative descriptive correlational design with a cross-sectional approach. The research was conducted in the Intensive Care Unit of RSUD Tarakan Jakarta using a purposive sampling technique involving 40 family members of ICU patients. The research instruments consisted of the Information Needs Questionnaire, the Decision Conflict Scale (DCS), and the Family Satisfaction–Decision Making (FS-DM) questionnaire. Data were analyzed using Spearman's rank correlation test with a significance level of p<0.05. The results showed that 77.5% of respondents had good information needs fulfillment, 72.5% experienced minimal decision-making conflict, and 72.5% reported a high level of family satisfaction. There was a significant relationship between information needs and family satisfaction (p=0.000; r=0.660), as well as between decision-making conflict and family satisfaction (p=0.000; r=0.640). This study concludes that information needs and decision-making conflict are significantly associated with family satisfaction among ICU patients' family members. Therefore, healthcare professionals should optimize communication, provide clear information, and support family members throughout the decision-making process to improve family satisfaction.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2210711070] [Pembimbing: Gamya Tri Utami] [Ketua Penguji: Rycco Darmareja] [Anggota Penguji: Diah Tika Anggraeni] |
| Uncontrolled Keywords: | Decision-Making Conflict, Family Satisfaction, Information Needs, Intensive Care Unit. |
| Subjects: | R Medicine > RT Nursing |
| Divisions: | Fakultas Ilmu Kesehatan > Program Studi Keperawatan (S1) |
| Depositing User: | MAHARE GIRISA SAKTI |
| Date Deposited: | 11 Sep 2026 01:40 |
| Last Modified: | 11 Sep 2026 01:40 |
| URI: | http://repository.upnvj.ac.id/id/eprint/53708 |
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