PENGARUH JOB BURNOUT DAN KOMUNIKASI INTERNAL TERHADAP QUIET QUITTING MELALUI KEPUASAN KERJA (STUDI PADA KARYAWAN GEN Z DI STARTUP WILAYAH JAKARTA SELATAN)

Gitadinda Idnayra, . (2025) PENGARUH JOB BURNOUT DAN KOMUNIKASI INTERNAL TERHADAP QUIET QUITTING MELALUI KEPUASAN KERJA (STUDI PADA KARYAWAN GEN Z DI STARTUP WILAYAH JAKARTA SELATAN). Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This study aims to analyze the influence of job burnout and internal communication on quiet quitting among Gen Z employees in startup companies located in South Jakarta, with job satisfaction serving as a mediating variable. The growing prevalence of quiet quitting among Gen Z highlights the need to understand how work pressure and communication dynamics within startup environments shape employee engagement. The study involved 200 respondents as the sample and employed a quantitative approach using PLS-SEM analysis processed through SmartPLS 3. The findings indicate that job burnout has a significant effect on quiet quitting, whereas internal communication does not show a direct effect. Furthermore, job satisfaction was not found to mediate the relationship between job burnout and quiet quitting. Conversely, job satisfaction mediates the effect of internal communication on quiet quitting. In addition, job satisfaction itself significantly influences quiet quitting. Overall, the results suggest that quiet quitting among Gen Z employees is directly influenced by the level of burnout they experience, while internal communication contributes indirectly through improvements in job satisfaction.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2210111212] [Pembimbing: Renny Husniati] [Penguji 1: Nurendah Shinta] [Ketua: Yudi Nur Supriadi]
Uncontrolled Keywords: Quiet Quitting, Job Burnout, Internal Communication, Job Satisfaction, Startup
Subjects: H Social Sciences > HA Statistics
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Manajemen (S1)
Depositing User: GITADINDA IDNAYRA
Date Deposited: 06 Apr 2026 02:31
Last Modified: 06 Apr 2026 02:31
URI: http://repository.upnvj.ac.id/id/eprint/41113

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