PEMODELAN SUPPLY CHAIN PERFORMANCE MEASUREMENT OBAT RUMAH SAKIT XYZ DENGAN SEM-PLS

Tramawilis Julian, . (2025) PEMODELAN SUPPLY CHAIN PERFORMANCE MEASUREMENT OBAT RUMAH SAKIT XYZ DENGAN SEM-PLS. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

This study aims to measure the supply chain performance management (SCPM) of pharmaceutical distribution at XYZ Hospital using the Supply Chain Operations Reference (SCOR) approach and the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The research is motivated by several issues in the hospital’s pharmaceutical supply chain, such as a high number of non-moving drugs, mismatches between medication requests and fulfillment across units, and incomplete prescriptions that impact patient service satisfaction. Data were collected from 50 respondents across pharmacy, pharmaceutical, and logistics units using a questionnaire consisting of 24 indicators measured on a 4-point Likert scale. The data were analyzed using SEM-PLS. The outer model results indicate that all indicators show good loading values for their respective variables, except RL5. In the inner model, three variables which reliability, responsiveness, and agility were found to have a significant effect on pharmaceutical SCM performance. Among them, reliability emerged as the most dominant variable influencing SCM performance. Therefore, the indicators within reliability can be used as a basis for managerial improvement recommendations. These findings are expected to serve as a strategic reference for the hospital to improve the effectiveness of its pharmaceutical supply chain management in a comprehensive and sustainable manner.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 2110312036] [Pembimbing: Yulizar Widiatama] [Penguji 1: Alina Cynthia Dewi] [Penguji 2: Donny Montreano]
Uncontrolled Keywords: supply chain management, supply chain performance measurement, hospital, supply chain operational reference, structural equation modeling-partial equation modeling
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Teknik > Program Studi Teknik Industri (S1)
Depositing User: TRAMAWILIS JULIAN
Date Deposited: 07 Aug 2025 04:42
Last Modified: 07 Aug 2025 04:42
URI: http://repository.upnvj.ac.id/id/eprint/39442

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