Anis Fadhilah, . (2025) PERANCANGAN DASHBOARD OPERASIONAL DENGAN METODE ACTION DESIGN RESEARCH DI PELABUHAN TANJUNG PANDAN. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
Tanjung Pandan Port serves as the primary port in the Bangka Belitung Islands Province, facilitating logistics activities and commercial vessels. This study aims to design and develop an operational dashboard to support data-driven decision-making processes. The identified problems include limited data visualization in the existing E-Persuratan system, difficulties in scheduling ships based on their size and cargo capacity, and challenges in monitoring loading and unloading operations. The objectives of this study are to identify user requirements, enhance the efficiency of cargo monitoring activities, and optimize vessel scheduling based on ship size and load. This research adopts the ACTION DESIGN RESEARCH (ADR) methodology, consisting of the stages of requirement identification, dashboard development using Google Looker Studio, and system evaluation. The SARIMA method is employed for forecasting vessel visits, while the K-Means clustering algorithm is utilized for ship size segmentation. System evaluation is conducted using the SUS (System Usability Scale) and QUIS (Questionnaire for User Interaction Satisfaction) instruments. The forecasting results indicate a MAPE (Mean Absolute Percentage Error) value of 5.21%, an increase in the QUIS score from 95.38 to 152.46, and an improvement in the SUS score from 56.53 to 76.53, categorizing the system as “Acceptable.” These findings suggest that the developed dashboard is effective in presenting relevant information and supporting port operational activities.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No. Panggil: 2110312062] [Pembimbing: Nur Fajriah] [Penguji 1: M. Rachman Waluyo] [Penguji 2: Donny Montreano] |
| Uncontrolled Keywords: | ACTION DESIGN RESEARCH (ADR), Dashboard, Seasonal ARIMA, K-Means Clustering, Looker Studio |
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Fakultas Teknik > Program Studi Teknik Industri (S1) |
| Depositing User: | ANIS FADHILAH |
| Date Deposited: | 04 Aug 2025 07:20 |
| Last Modified: | 04 Aug 2025 07:20 |
| URI: | http://repository.upnvj.ac.id/id/eprint/39252 |
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