Mohamad Adriano Widodo, . (2024) PERSEPSI KEPUASAN PENGGUNA APLIKASI INDODAX BERDASARKAN KEMUDAHAN PENGGUNAAN DAN KEAMANAN APLIKASI DI KOTA BEKASI. Tugas Akhir thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
The purpose of this final project report is to determine the level of user satisfaction with the ease of use and security of the Indodax application in Bekasi City. The observation was conducted by distributing questionnaires to 63 people who use the Indodax application in Bekasi City. User satisfaction perception was measured through descriptive analysis and the Likert scale. The research results indicate that the level of user satisfaction regarding the ease of use and security of the application tends to be high. Some users expressed doubts about several aspects of the quality of the Indodax application. These doubts include the intuitiveness of the application's design, which is considered less user-friendly, the ease of the account registration process, which is deemed still in need of improvement, trust in the security of personal data, which is felt to be suboptimal, the reliability of the application's security system in protecting user transactions, and the effectiveness of the identity verification system in ensuring the registration process and account security.
| Item Type: | Thesis (Tugas Akhir) |
|---|---|
| Additional Information: | [No.Panggil: 2110101021] [Pembimbing: Agus Kusmana] [Penguji 1: Kery Utami] [Penguji 2: Anggi Angga Resti] |
| Uncontrolled Keywords: | User Satisfaction, Ease of Use, Application Security, Indodax. |
| Subjects: | H Social Sciences > HG Finance H Social Sciences > HJ Public Finance |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Perbankan dan Keuangan (DIII) Fakultas Ekonomi dan Bisnis > Program Studi Perbankan dan Keuangan (DIII) |
| Depositing User: | MOHAMAD ADRIANO WIDODO |
| Date Deposited: | 26 Mar 2025 04:36 |
| Last Modified: | 26 Mar 2025 04:36 |
| URI: | http://repository.upnvj.ac.id/id/eprint/35147 |
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