Wanda Kusuma Wardani, . (2024) ANALISIS USER EXPERIENCE DAN REDESIGN USER INTERFACE APLIKASI BPOM MOBILE DENGAN METODE DESIGN THINKING. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.
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Abstract
BPOM Mobile application, developed by the Badan Pengawas Obat dan Makanan (BPOM), aims to help the public access product safety information through features such as 2D barcode scanning, product search, and problem reporting. However, based on reviews on the Google Play Store, many users complained about technical problems and unsatisfactory interface displays. This study aims to analyze the application's UX using the User Experience Questionnaire (UEQ) approach and improve the UI design with the Design Thinking method. The results of usability measurements on the running system application obtained bad or bad scores on six UEQ scales, namely attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. After the UI design was improved, testing was carried out using Maze with a usability score of 90 or a very high level of usability. Furthermore, usability measurements were carried out again with UEQ on the application that had been improved. The results showed a significant increase with the attractiveness, efficiency, dependability, stimulation, and novelty scales having the category "Good" and the perspicuity scale having the category "Above Average". This study shows that the combination of Design Thinking and UEQ methods is effective in improving the quality of user experience, as well as providing recommendations that can help BPOM in developing the BPOM Mobile application to be more satisfying and functional for its users.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | [No.Panggil: 2010512059] [Pembimbing 1: Erly Krisnanik] [Pembimbing 2: Ruth Mariana Bunga Wadu] [Penguji 1: Rio Wirawan] [Penguji 2: Novi Trisman Hadi] |
| Uncontrolled Keywords: | BPOM Mobile, Redesign, User Experience, User Interface, Design Thinking, User Experience Questionnaire, Prototype |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) |
| Divisions: | Fakultas Ilmu Komputer > Program Studi Sistem Informasi (S1) |
| Depositing User: | WANDA KUSUMA WARDANI |
| Date Deposited: | 05 Sep 2024 07:06 |
| Last Modified: | 05 Sep 2024 07:06 |
| URI: | http://repository.upnvj.ac.id/id/eprint/31583 |
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