PERTANGGUNGJAWABAN PT JASA MARGA TERHADAP PENGGUNA JALAN YANG MENGALAMI KECELAKAAN AKIBAT JALAN RUSAK DI RUAS TOL JAKARTA-CIKAMPEK

Kelvin Denggan Do Vito Siahaan, . (2024) PERTANGGUNGJAWABAN PT JASA MARGA TERHADAP PENGGUNA JALAN YANG MENGALAMI KECELAKAAN AKIBAT JALAN RUSAK DI RUAS TOL JAKARTA-CIKAMPEK. Skripsi thesis, Universitas Pembangunan Nasional Veteran Jakarta.

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Abstract

The toll road was built for developing the local economy by connecting regions in Indonesia. Jasa Marga Inc. is a state-owned company engaged in the toll road concession which manages the Jakarta-Cikampek Toll Road through its subsidiary Jasamarga Transjawa Toll inc.. On February 7th 2021, 25 vehicles experienced mass tire bursts due to potholes on the Jakarta-Cikampek Toll Road. This is contrary to Ministerial Regulation Number 16/PRT/M/2014 concerning minimum service standards for toll roads. For this reason, Jasa Marga Inc. is required to provide compensation to road users who have suffered losses, that regulated on Article 19 of Law Number 8 of 1999 concerning Consumer Protection. For this reason, the author feels the need to examine further regarding the responsibility of Jasa Marga inc. for the losses it causes and how the law protects the rights of toll road consumers. This study uses a normative juridical method with a statutory and case approach. The conclusion of this study is that Jasa Marga Inc. is responsible for losses suffered by consumers as a result of their mistakes by providing compensation in accordance with the principle of liability based on fault. Then, that consumers have clear legal protection in protecting consumer rights to receive compensation for losses suffered as a result of toll road services that are not in accordance with minimum service standards.

Item Type: Thesis (Skripsi)
Additional Information: [No.Panggil: 1910611205] [Pembimbing: Heru Suyanto] [Ketua Penguji : M. Ali Hanafiah Selian] [Penguji 1: Muthia Sakti] [Penguji 2: Heru Suyanto]
Uncontrolled Keywords: Consumer Protection Law, Toll Road, Minimum Service Standards
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum > Program Studi Hukum (S1)
Depositing User: Kelvin Denggan Do Vito Siahaan
Date Deposited: 08 Mar 2024 07:52
Last Modified: 08 Mar 2024 07:52
URI: http://repository.upnvj.ac.id/id/eprint/29289

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